ITIL READINESS ASSESSMENT – T048

ITIL READINESS ASSESSMENT – T048
  • Item #: T048

This template is used to determine how well positioned your organization is to gain the cost savings, reduced risk and streamlined processing associated with a highly effective ITIL program. The ITIL Readiness Assessment Survey consists of over 125 questions organized in eight high level dimensions – Demographics, Management Commitment, Service Desk, Environment, Skills & Roles, Measurement, Quality and Culture.

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